VIDEO: Senator Michelle Benson takes MNsure executives to task over MNsure audit
The Office of the Legislative Auditor released their findings on MNsure with this introductory paragraph:
We concluded that MNsure’s failures outweighed its achievements in its first year of operations. There were widespread problems with MNsure’s online enrollment system and customer service, causing difficulties for consumers, insurers, counties, and the Department of Human Services. We recommend changes in statutory governance provisions for MNsure and the enrollment system it created.
